Flat rate shipping $9.99 or Express Shipping $15.99

Shipping provider: Sendle/AusPost

  • Tracking provided and will be emailed to you once your parcel is on it’s way!
  • Authority to leave default
  • PO Boxes not accepted
  • Shipping time: Approx. 1-6 business days

PLEASE NOTE SHIPPING TIME REFERS TO THE TIME IT WILL TAKE TO BE POSTED FROM MY HOUSE TO YOURS – This does not include our 2-4 week making process.

RETURNS

Most items we sell are wooden products, which will be unique with its grain, knots, general look, and overall laser burn. Your product will not look exactly like pictures on our site and will have its own characteristics. Laser engraving on solid wood will have different depths due to the varying density of the wood. Refunds and returns will not be given on this basis as it is part of purchasing a wooden product.

In accordance with Australian consumer law, if there is a fault with our product please contact us within 7 days of item being received and we will replace your item, however, the original item will need to be returned to us at your own expense. We don’t offer refunds or exchanges for change of mind purchases.

Please send any inquiries regarding returns/exchanges to
[email protected]